Rediscovering Public Service in New Zealand after 30 Years of New Public Management?

  • Richard Norman

Abstract

Legislation change is ‘easy’ compared with changing organisational cultures, which have the most powerful influence over whether rhetoric about a ‘spirit of service’ will translate into realities for citizens and political leaders. The competing values framework, developed in reaction to one-size-fits-all models of private sector management, helps show the scale of the change being sought with the proposed Public Service Act.

Published
2019-11-18
How to Cite
NORMAN, Richard. Rediscovering Public Service in New Zealand after 30 Years of New Public Management?. Policy Quarterly, [S.l.], v. 15, n. 4, nov. 2019. ISSN 2324-1101. Available at: <https://ojs.victoria.ac.nz/pq/article/view/5993>. Date accessed: 06 dec. 2019.