Does public accountability even matter if the public sector is performing well?
Improving performance has been the mantra and driving force behind much of New Zealand’s public sector1 reform work since the mid- to late 1980s. These reforms have had a positive effect and this performance drive remains important today. However, it would also be fair to say that New Zealand and its public sector have changed significantly over the past two to three decades, and these changes have altered the relationship between the public sector and the public of New Zealand. The public are demanding more of our public accountability system. In today’s diverse, dynamic and connected world, how well the public sector tells its story and assures the public it is meeting its expectations is as important as how well the public sector manages itself and delivers services.
Permission: In the interest of promoting debate and wider dissemination, the IGPS encourages use of all or part of the articles appearing in PQ, where there is no element of commercial gain. Appropriate acknowledgement of both author and source should be made in all cases. The IGPS retains copyright. Please direct requests for permission to reprint articles from this publication to firstname.lastname@example.org.