Achieving a step change: the holy grail of outcomes-based management
DOI:
https://doi.org/10.26686/pq.v7i3.4391Keywords:
Advisory Group on the Review of Australian Government Administration, improving state sector performance, public sector reform, outcomes leadership at the service and policy levels, chief executives leading outcomes, strategic management system, Public Finance Act 1989, transformational change, organisational performance managementAbstract
In 2011 public sector management is at a crossroads, without a clear way ahead. Politicians in New Zealand and comparable jurisdictions, such as Australia (Advisory Group on the Review of Australian Government Administration, 2010), are searching for new thinking on how to improve public sector performance. Some practitioners have responded by seeking to repackage long-standing ideas in an effort to extract improved performance from existing systems. In New Zealand, different governments have introduced marginal, piecemeal additions to the current system.
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