Technological Change and the Labour Process - Towards an Analysis of Computerisation in the New Zealand Trading Banks

Abstract

Within the labour process framework this paper examines the relationship between technological change and processes of control in the New Zealand trading banks. Adopting an historical perspective the author rejects a crude deskilling thesis but concludes that computerisation has served nevertheless to enhance management control. Moreover it is argued that recent changes in the climate of industrial relations in banking can only be understood within the context of changes in technology.