Labour market flexibility and the quality of work: a case study of the retail

Abstract

The view that labour market flexibility will lead to benefits for everyone is far obvious. This paper analyses changes in retailing over the last decades. It finds that much flexibility has been achieved in the industry. Recent legislative changes have played an important role in these changes. Processes of deskilling, casualization, juuenalization and feminization are being intensified. The effects the quality of working life for retail workers are examined. It is found that retail workers are having to pay a high price for the flexibilities achieved by their employers.