TOLLEMACHE, N. Taking the Ombudsman Concept into the Private Sector: Notes on the Banking Ombudsman Scheme in New Zealand. Victoria University of Wellington Law Review, Wellington, New Zealand, v. 26, n. 2, p. 233–246, 1996. DOI: 10.26686/vuwlr.v26i2.6165. Disponível em: https://ojs.victoria.ac.nz/vuwlr/article/view/6165. Acesso em: 16 aug. 2022.